Terms of Service

This agreement is a legal contract between you and Aox VPN (referred to as the 'Service Provider') regarding the download, installation, and use of this App and related network services.

By downloading, installing, or using this App, you confirm that you have read and agreed to this agreement. Without authorization, you may not copy, modify, reverse engineer, translate, extract source code from, or create derivative versions of this App. Intellectual property rights in the App, related trademarks, interface, text, and technical assets belong to the Service Provider. To maintain service quality, we may adjust features, plans, or fees and will communicate relevant changes where appropriate. Users are responsible for device security and account credentials, and we do not recommend jailbreaking or rooting devices.

This Service may integrate necessary third-party services, such as Google Analytics and Firebase Crashlytics. When using related functions, you are also bound by those third-party terms.

Service limitations: This App depends on a stable network environment, including Wi-Fi or mobile data. The Service Provider is not responsible for failures caused by device arrears, data limits, poor signal, system settings, or local network conditions. Carrier data fees may apply outside Wi-Fi, and roaming charges outside your home country are your responsibility. Please ensure you have permission from the bill payer before using the App.

Users are responsible for their own usage behavior. Service interruptions caused by depleted battery, disabled permissions, third-party platform restrictions, or abnormal network environments are not covered by compensation. Although we maintain route information and app compatibility, some data may come from third-party partners, and we are not liable for indirect losses arising from such information. Updates may be released periodically for compatibility and security, and you agree to install the latest version when necessary.

Software Non-Refund Policy

Thank you for choosing Aox VPN. Before purchasing, please read this refund policy carefully and evaluate whether the service fits your needs.

Non-Refund Policy: Software subscriptions, digital products, or access rights are generally non-refundable once activated and delivered.

Product Evaluation: We recommend using the free version, trial quota, or public documentation before purchase to understand features, speed, and compatibility.

Customer Support: If you encounter installation, connection, or account issues, contact support first so we can help troubleshoot.

Technical Issues: Rare technical issues may affect normal use. We will try to resolve them or provide alternatives, but troubleshooting does not automatically create a refund entitlement.

Unauthorized Use: Refunds will not be provided if accounts, subscriptions, or digital access are shared, resold, or used for unauthorized purposes.

Policy Changes: We reserve the right to update this refund policy, and changes take effect after publication on the website.

By purchasing and using Aox VPN, you understand and agree to follow this non-refund policy.

If you have questions about this refund policy, please contact the support team for clarification.

This agreement may be updated periodically. Please check this page for the latest version. Changes take effect on the date of publication. For questions about the Aox VPN service agreement, email [email protected] to contact us.