Privacy Policy

This Privacy Policy explains how Aox VPN (referred to as 'this Service' or 'we') collects, uses, stores, and protects personal information when providing mobile and desktop app services. We process data under the principles of necessity, transparency, and minimal retention.

When you download, install, or launch this App, the system may collect necessary operational data, including Internet Protocol (IP) address, device model, operating system version, in-app paths, connection status, and session duration. To provide stable routing and node recommendations, we may process approximate location information. This information is used mainly for: 1. node and route recommendations; 2. anonymized statistics and performance improvement; 3. necessary service notices, security alerts, and subscription-related communication.

We only transmit aggregated anonymized data to necessary third-party service providers (such as Google Play Services, Firebase, etc.) for crash analysis, app stability improvement, and basic service support. Except in the following cases, we do not share personal information with third parties: 1. complying with legal procedures or regulatory requirements; 2. protecting users, the public, or platform security; 3. working with entrusted service providers bound by confidentiality duties. To stop data collection, uninstall the App through the standard device process.

User-provided data is retained during the service period and a reasonable grace period afterward. If you need to cancel your account or delete your profile, contact our privacy team at [email protected]. This App is not intended for children under 13. If we discover such information was collected by mistake, we will delete it as soon as possible. Guardians may also contact us through the same email.

This Privacy Policy may be updated because of legal requirements, product functionality, or business changes. Please review this page periodically. Continued use of Aox VPN after changes are published means you accept the updated policy. This policy takes effect on October 4, 2025. For privacy questions, contact the Aox VPN team at [email protected].